One of the challenges of a service driven real estate professional is to get and stay organized.  I have found ActiveWords, SnagIt and MindGenius to be tremendous tools to assist in this area. 

MindGenius 
This application is for mind mapping, which is one of the simpliest to organize your thoughts, take notes, plan something, or just brainstorm. You can easily transport your mapping to Word or othe document programs.

SnagIt
I often find myself taking screenshots by using the “Print Screen” key, but once you use SnagIt you will never be happy with the old "Print Screen" process. You can capture a selected region of the screen, an entire scrolling window, and many other capture profiles. You can even have SnagIt record a video of your screen. You can have it delay the capture for a few seconds while you click a dropdown menu, and you can choose to have the cursor showing or not. Once the screenshot is captured, it goes into the SnagIt Editor, where you can easily annotate it with arrows, circles, callouts, text, and many other choices. SnagIt is particularly useful for communicating with other people such as a web developer, a marketing person, or a tech support person, showing them exactly what needs to be fixed or changed. It’s fantastic for communication and writing procedures.

ActiveWords 
ActiveWords allows you to create your own computer shortcuts, that work anywhere on your computer. It allows you to quickly paste blocks of text, open folders, open documents, launch programs, and go to specific web pages. You trigger the shortcuts by typing the ActiveWord that you choose, and then typing a trigger key, preset at F8. You can create text substitution shortcuts to plug in preconfigured blocks of text anywhere you like. For example, you could set up an ActiveWord "Ten Commandments"  and it would paste the entire Ten Commandments where you want it at any time. I use it to type my address and phone numbers, among many other things. I have documents I like to access quickly, like my collection of famous quotes, so I have it open by just typing “quotes” from literally anywhere I am working. I can open a browser and view my blog by just typing “blog.”